F.A.Q

What age is it suitable for?

It is suitable for a child who can sit independantly (about 6 months) up to maximum of 25kg or until they no longer fit…..

Is it safe?

YES!  The Hokus Pokus high chair conforms to the European Standard for safety (EU 14988 1-2:2006)

Where is it made?

The Hokus Pokus has been manufactured in Sweden since 1967.  It is still made in the same factories and imported into Australia.

Does it come assembled?

Your Hokus Pokus will come flat packed with instructions on how to assemble. All you need is a screwdriver and a small amount of time.

Can you show me how to thread the strap?

Of course……here are some instructions for you.

Is this the same as I would have used as a child?

There have been minor updates to the design and components, but it is in essence the same.

What should I use to clean it?

A wet cloth should be fine. It is not recommended to use any harsh chemicals or cleaning agents.

Can I get replacement parts for old models?

We have most spare parts available that should be suitable for your old Hokus Pokus.

My seats have marks on them when I opened the box……

Some marks on the seats are due to the manufacturing process and this is completely normal.  We do our best to ensure the highest quality of fabric used and check all items before boxing.
In some cases you can get these marks out by using a ‘magic eraser’….but be careful, these are abbrasive and can cause damage.

Can I buy in a store?

At this stage the Hokus Pokus is only available online to keep the cost down.

What is the warranty?

Hokus Pokus has a 3 year limited warranty. To make a claim please email sales [ @ ] hokuspokus.com.au

Where do you ship to?

We mainly service Australia, however we can ship to other countries.  Please be aware postage will not be cheap!